EVERTIN Terms of Service

These Terms of Service ("Terms") govern your access to and use of the EVERTIN platform — a multi-tenant service that lets e-commerce brands operate digital flagship stores ("EVERTIN" or the "Service") — operated by Millijoin AB ("we", "us", "Millijoin"), a Swedish limited company.

By creating an EVERTIN account, signing an order form that references these Terms, or using the Service on behalf of a brand, you agree to these Terms. If you are accepting on behalf of an organisation, you represent that you have authority to bind that organisation, and "you" and "Customer" mean that organisation.

These Terms are written for a business-to-business audience. EVERTIN is not offered to consumers as defined in Swedish or EU consumer-protection law.

1. The Service

EVERTIN provides Customer with a hosted, multi-tenant platform for building and operating a branded digital flagship store, including content management, audience-engagement features, and AI-assisted authoring built on Anthropic's Claude model family. Specific features available to Customer are described in the order form, the in-product documentation, or — for self-serve plans — the public pricing page.

We may add, modify, or remove features. We will not materially degrade the core Service during a paid term without first offering Customer a substantially equivalent alternative or a pro-rated refund of pre-paid, unused fees.

2. Accounts and access

Customer must designate at least one administrator. Customer is responsible for:

• the accuracy of account information,
• safeguarding credentials and any tokens issued to Customer or Customer's users,
• all activity that occurs under Customer's account, and
• ensuring that each user with access to the Service is bound by terms at least as protective as these Terms.

Two-factor authentication is required for administrator accounts. We may suspend access immediately, without notice, if we reasonably believe an account has been compromised, or to address a material security or compliance risk.

3. Customer Data

"Customer Data" means data that Customer or its end-users submit to the Service, including content uploaded to a flagship store, end-customer records collected through the store, and configuration.

As between the parties, Customer owns Customer Data. Customer grants Millijoin a worldwide, non-exclusive, royalty-free licence to host, copy, transmit, process, display, and create derivative works of Customer Data solely as necessary to provide, secure, support, and improve the Service in accordance with these Terms and Customer's instructions.

Where Customer Data includes personal data of end-customers of Customer's brand, Customer is the controller and Millijoin is the processor. The data processing terms in the Data Processing Addendum at evertin.com/dpa (or such other URL as we notify) ("DPA") apply and are incorporated by reference. The DPA prevails over these Terms with respect to processing of such personal data.

4. Acceptable use

Customer's use of the Service is subject to the Acceptable Use Policy (the "AUP"). Violations of the AUP are a material breach of these Terms. We may suspend the Service or specific features, with notice where practicable, to address an active violation.

5. Fees, taxes, and payment

Fees, billing frequency, and the renewal terms applicable to Customer are set out in the order form or the public pricing page. Unless an order form states otherwise:

• Fees are payable in advance and are non-refundable except as expressly set out in these Terms.
• Invoices are due 30 days from the invoice date. Overdue amounts accrue late-payment interest at the Riksbanken reference rate plus 8 percentage points (referensränta + 8 %) per annum, in accordance with the Swedish Interest Act (Räntelagen, 1975:635).
• Fees are exclusive of VAT and other taxes. Customer is responsible for all applicable taxes other than taxes on Millijoin's net income.
• We may change list prices on no less than 60 days' written notice; the change takes effect at Customer's next renewal.

6. Term, suspension, and termination

These Terms apply for as long as Customer has an active account or an open order form, whichever is longer. Either party may terminate:

• for material breach not cured within 30 days of written notice; or
• immediately, on written notice, if the other party becomes insolvent, files for bankruptcy, or has a substantial part of its business taken under public administration.

On termination, Customer's access to the Service ends. Customer may export Customer Data for 30 days after termination using the export tools made available in the admin; after that period we may delete Customer Data in accordance with the DPA. Sections 3, 7, 8, 9, 10, 11, 12, and 13 survive termination.

7. Confidentiality

Each party may receive non-public information of the other ("Confidential Information") in connection with the Service. Each party will:

• use the other's Confidential Information solely to exercise rights and perform obligations under these Terms,
• protect it with at least the same care it uses for its own confidential information, and in no event less than reasonable care, and
• not disclose it to any third party except to its personnel, advisors, and subprocessors who are bound by comparable confidentiality obligations and have a need to know.

This section does not apply to information that is or becomes public through no breach, was independently developed without reference to the other's Confidential Information, or is required to be disclosed by law (with prompt notice to the other party where lawful).

8. Intellectual property

Millijoin retains all rights in the Service, including the software, infrastructure, documentation, and all improvements. Customer retains all rights in Customer Data. Feedback Customer voluntarily provides about the Service may be used by Millijoin without restriction or compensation.

9. Warranties and disclaimers

Millijoin warrants that it will provide the Service with reasonable skill and care, in accordance with applicable Swedish law.

Except as expressly set out in these Terms or an order form, the Service is provided "as is" and "as available". To the maximum extent permitted by law, Millijoin disclaims all other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Service will be uninterrupted, error-free, or that AI-generated outputs will be accurate, complete, or suitable for Customer's use case. Customer is responsible for reviewing AI-generated content before publishing it under Customer's brand.

10. Limitation of liability

To the maximum extent permitted by law, neither party will be liable to the other for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or cost of substitute services, arising out of or relating to these Terms or the Service, even if advised of the possibility.

Each party's aggregate liability arising out of or relating to these Terms, however caused and on any theory of liability, will not exceed the fees Customer paid to Millijoin in the twelve (12) months immediately preceding the event giving rise to the claim, or EUR 5,000, whichever is greater.

The limitations above do not apply to: (a) a party's indemnification obligations, (b) Customer's payment obligations, (c) breach of the AUP, (d) infringement of the other party's intellectual-property rights, or (e) liability that cannot be limited under Swedish mandatory law (including gross negligence, wilful misconduct, and personal injury).

11. Indemnification

By Millijoin. Millijoin will defend Customer against any third-party claim alleging that Customer's authorised use of the Service infringes that third party's intellectual-property rights, and will pay damages finally awarded by a court of competent jurisdiction or agreed in settlement, provided Customer gives prompt written notice, cooperates in defence and settlement, and grants Millijoin sole control of the defence. Millijoin has no obligation for claims arising from Customer Data, Customer's combination of the Service with anything Millijoin did not provide, or Customer's use of the Service in breach of these Terms or the AUP.

By Customer. Customer will defend Millijoin against any third-party claim arising from (a) Customer Data, (b) Customer's breach of the AUP, or (c) Customer's use of AI-generated outputs in a way that violates applicable law or a third party's rights, and will pay damages finally awarded or agreed in settlement, on the same procedural conditions.

12. Governing law and disputes

These Terms are governed by the substantive law of Sweden, excluding its conflict-of-laws rules and excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

Any dispute arising out of or in connection with these Terms shall be finally settled by the courts of Sweden, with the Stockholm District Court (Stockholms tingsrätt) as the court of first instance, unless the parties agree in an order form to resolve disputes by arbitration administered by the Arbitration Institute of the Stockholm Chamber of Commerce (SCC) under its applicable rules, seated in Stockholm and conducted in English.

Nothing in this section prevents either party from seeking injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual-property rights or Confidential Information.

13. Changes to these Terms

We may update these Terms from time to time. Material changes take effect 30 days after we post the updated Terms at evertin.com/terms and notify the Customer administrator by email. Continued use of the Service after the effective date constitutes acceptance. Prior versions are available on request to legal@evertin.com.

14. Miscellaneous

• Entire agreement. These Terms, the order form, the DPA, and the AUP are the entire agreement between the parties on this subject and supersede prior agreements on the same subject.
• Assignment. Customer may not assign these Terms without Millijoin's prior written consent, except to a successor in a merger or acquisition that is not a competitor of Millijoin. Millijoin may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets, on notice.
• Notices. Notices to Millijoin must be sent to legal@evertin.com with a copy to the registered office of Millijoin AB. Notices to Customer may be sent to the administrator email on the account.
• Force majeure. Neither party is liable for delays caused by events beyond its reasonable control.
• Severability and waiver. If any provision is held unenforceable, the rest remains in force. A waiver must be in writing and signed by the waiving party.
• No agency. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.

Tobias Svenlöv, VD, Millijoin AB (org. nr. 559069-3593) Last updated: 2026-05-28